Provided through CSA Travel Protection, a leader in the travel insurance industry, you can rest easy knowing that your purchase of accommodations is protected should the unexpected happen and prevent you from taking your trip. To learn more about CSA as a company you may visit them at http://www.vacationrentalinsurance.com/aboutus.do.
The coverage provided by CSA is quite comprehensive and can include coverage for medical emergencies, sudden illness of a family member, severe weather causing a delayed flight, or a lost passport or luggage. Troubles can occur when you least anticipate them forcing you to cancel or interrupt your trip, lose your accommodation investment, and incur unplanned expenses. When you are away from home, things like medical emergencies and illness are even more difficult to manage and CSA can assist you through it all.
Our CSA Travel Protection plan provides important coverage, benefits and 24-hour emergency assistance services to take care of you while traveling and protect your hard-earned vacation rental investment. We anticipate the unexpected so you do not have to.
COVID-19 COVERAGE INFORMATION
As you may have heard, the governor of Hawaii is requiring out of state travelers to get a valid COVID-19 test prior to their arrival, and to show proof of a negative test result, to avoid the 14-day quarantine. The pre-travel testing program begins Aug. 1.
Option 1: For those who have not purchased
We wanted to take a moment to let you know that if you purchase a travel insurance plan from our provider, Generali Global Assistance, and you, your travel companions, or family members test positive for COVID-19 prior to departing on your trip, you can be covered for Sickness under the terms and conditions of the policy.
Option 2: For those who have purchased
We wanted to take a moment to let you know that under the Generali travel insurance plan you have purchased, if you, your travel companions, or family members test positive for COVID-19 prior to departing on your trip, you can be covered for Sickness under the terms and conditions of the policy.
Generali coverage for COVID-19 Sickness can include:
Pre-paid Travel Arrangements – Coverage is available for Insured travelers if they need to cancel or interrupt their plans if they get sick with COVID-19 or if a traveling companion or family member gets sick with COVID-19, as long as the requirements for sickness are met.
Medical Expenses and Evacuation – Travelers who get sick on their trip and need to seek treatment or medical evacuation have coverage for medical expenses for up to one year, even after they return home—including copays, deductibles and out-of-network costs billed by primary health insurance.
Out-of-pocket Costs – Additional airfare to return home when a trip is interrupted, and other unexpected costs, like overnight lodging and meals during delays, can be covered if a traveler or family member gets sick with the virus.
We strongly urge you to read the Description of Coverage/Insurance Policy you received upon purchasing your travel insurance plan.
For additional information about your travel insurance plan and Coronavirus, please visit Generali’s FAQ page.
Option 1: CTA for those who have not purchased
Please contact us at 800.325.5701 to purchase a travel protection plan today.
Option 2: CTA for those who have a plan and may need to file a claim
If you need to file a claim, you may do so electronically here.
 About CSA Travel Protection. (View PDF) |  Coverage Details (View PDF) |
This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.
Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (866) 999-4018 or https://www.vacationrentalinsurance.com/certpolicyold.do?pclass=w for a sample Description of Coverage or Insurance Policy for this plan.
These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA’s designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.