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Brent C. says
Location is amazing!
Mahalo Brent for your 5 star review and comments. We are so happy to hear that you loved the location of the home and your time on Kauai. We look forward to hosting you again soon. Stay well and a hui hou!
Katie R. says
View was amazing.
Lack of AC was rough. But thanks for the fans. The friendliness of staff, Jaime was lovely.
Mahalo Kaite for your 5-star review and comments. We understand regarding the AC and we are sorry for any inconvenience it caused. Most of the time, the tradewinds and cross breezes keep Hale Naia nice and cool. When the winds drop out, it can get quite warm. For your next stay, we have many homes that are fully air-conditioned. We can help you select the perfect property for you. We look forward to hosting you again soon! Aloha and a hui hou!
Brett H. says
Allan & Sandra C. says
We were met at the house by our Island Host, Jaimie. Her hospitality and assistance was superb for our entire visit….as we’ve come to expect from Parrish. Get some comfortable furniture for the lanai!
Aloha Allan & Sandra, mahalo for your review and comments. We really appreciate feedback from our repeat guests. Sorry that you were not pleased with the lanai furniture, but we’re happy Jaime was able to help out and make your stay more comfortable. We will certainly share your feedback with the owner and maybe make some upgrades. We were happy to have you back and look forward to hosting you again! Mahalo and a hui hou!
Temple W. says
The position on the oceanfront and the stairs from the backyard to the ocean.
We needed to extra sets of twin bed linens for the downstairs futons. The house had enough linens for the two bedrooms. Upstairs master bedroom had a roll up shade that was broken. Washer only washed small loads at a time. We needed to wash beach towels, luckily we found some old ones stored in a cabinet.
Mahalo Mark for your five-star review and comments. We apologize for not having extra linens for you, we did not know you wanted the twins made up. The master shade has been fixed. On the beach towels, next time please let us know and we are happy to exchange them for you. We look forward to hosting you again soon. Aloha
Everything was beyond wonderful!
Deo was exceptional from the moment of first contact to the day after our stay. He’s a keeper! The little things were all thought of and provided with thought and attention to detail. The location, privacy and appointments in the rental were superior in nature and again Deo made everything so seamless.
Mike & Jane says
Loved the property, the view and the privacy.
Mid-stay cleaning people did a great job.
Robert K. says
Coffee machine- but Parrish replaced it. Fire alarm went off and triggered the fire department to come. There was no fire.
Mahalo Robert for your review and understanding. We again apologize on the alarm and have had it corrected. Again, we apologize on the disturbance.
Sue Ann P. says
Great place on Kauai
Hale Naia was just like the pics. Great location and beautiful home.
The house was great.
The location was great and the house was very upscale. Jamie met us at the house and was very friendly. The welcome gift she left was great and we really appreciated the pitcher of mai tias ??
Greg G. says
Good location, great weather.
I thought the cost to clean when we left was way too high.
We will definitely be back!
We absolutely loved it and will be back for our next Kauai trip in a few years. This house was exeptionally comfortable and had everything we needed for cooking and beaching. Christine was very helpful with an alarm issue at 9 pm. We have already recommended it to two other friends.
Great experience start to finish and a great property.
It was a beautiful house in a great location. It wasn’t well stocked with everything you could possibly need including beach chairs, coolers, plenty of spices and kitchen essentials etc. I wish the house had AC. While our visit was in late March when weather is cooler, it was hot and humid a few days that required all open windows etc. Not sure I would stay in this house in July which is unfortunate as it’s a wonderful house otherwise. Christie was diligent in reaching me before we arrived and provided recommendation for various activities when I inquired. She also followed up unsolicited after we had to call about disarming the alarm to make sure all was well. A later standard check out time on departure day would be appreciated. Flights are generally later in the day or evening. Having to leave the property by 10:00 am basically voids enjoyment of many activities that day due to not having amenities. It would also be great to have a drop box of some sort for donation of unused snacks, drinks etc. We left many bottles of water, bags of unopened chips, and snacks etc. Being able to donate these to a food pantry etc would be a nice option vs leaving them behind not knowing if they are simply thrown out or taken by cleaning staff.
Mahalo Kimberly for your 5-star review and comments. We will pass on the note about AC to the owner. Please know we can always arrange for a later check-out at time of bookings (for a fee) but we do need time in property to prep for a same time arrival, thus the 10am checkout time. On the leftovers, our staff looks at those as sort of a tip, so not to worry it is much appreciated and will not go wasted. We look forward to hosting you again soon. Aloha
Cassy L. says
The once weekely cleaning needed to be a little more thorough.
Mahalo Cassy for your review and being a repeat loyal guest. We apologize if our crew missed anything on the mid-stay. Had we known when you were here, we would have certainly sent someone back. In the future, please let us know and we will correct and miss. Aloha
Francine T. says
Theresa M. says
Thank you for making our family feel welcomed & important. Loved our stay completely memorable thanks to Parrish Collection Kauai -- looking forward to our next stay!
Mahalo Theresa and we look forward to hosting you again.
M. Riggle says
Good ocean front views, quick access to Baby Beach which was not crowded and quite isolated. easy access to activities.
Scott H. says
Pictures are misleading -- indicating beach access and there wasn’t any. Needs AC or more ceiling fans -- very warm and uncomfortable at night.
Mahalo Scott for your review. We apologize for any confusion on the beach, we do state it is seasonal. The stairs do lead to the coastline where the beach is just a few yards away when it is not in season.
James A. says
Christie was very helpful. Please provide more clarity as to amenities of each choice.
house fit what we were looking for
Lindsay G. says
Home warm and inviting.
Brad S. says
Location, decor, cleanliness, amenities of rental. Professionalism and efficiency of staff.
Natalie attended to our every need; House Cleaners were thorough, quick and efficient; Maintenance Staff responded quickly and resolved all of our issues.
Angela J. says
Natalie was great -- super responsive and helpful! For some reason upon arrival and on our last night we had a TON of fruit flies. I’m not sure why, but they weren’t a horrible bother considering how long we were there. Just something to note! Could have used some olive oil in the house for cooking, and two more loung chairs would have been nice. That’s probably the only things missing!
Allan & Sandra says
Awesome location on the water.
Natalie was a superb Island Hostess. Great service and assistance.
george b. says
I trust Parish and the service is better
better location information on the web site and the ability to compare would be helpful
The bracket to the large blinds in the master bedroom was not attached to the wall. We notified Natalie the next morning and she put a call into the blind company. It wasn’t fixed during our stay, but we improvised and hung a sheet in the window.
Mahalo Julia for your 5-star review, understanding and ingenuity. We apologize, a part was order and the blinds will be fixed soon. We look forward to hosting you again soon.
Chris G. says
Great house and great service.
Great little house in a fabulous location!
Walter T. says
Natalie, the concierge, was really good. Very helpful to us. Much appreciated. Only complaint we had was that our reservation showed we were checking out 3/24/16, and that is what we planned on (evening -- understood we’d paid for late). On the 24th we were told that though our reservation papers SAID checkout on 3/24, that actually meant a late checkout on 3/23. Something needs to be done to correct this sort of misunderstanding. We thought the picture of the house in relation to the beach was a bit misleading. Looked like it was just right down to the beach; in fact the area was all rocks and not really beach.
Mahalo Walter for your review. We apologize on the misunderstanding, at the time of the reservation it was booked as a late out on the 23rd. In any event, glad we could accommodate you. On the beach, we do state it is seasonal, so again, we apologize. We do not mean to mislead, but do want to show it how it is when the sand is in.
Penni O. says
Excellent company to deal with.
Natalie Kozaraski (sp?) was excellent Island hostess. She was welcoming an responsive and friendly. Checked with us during our stay. Arranged for us to see another property -- the perfect person for this job. Loved waking up in the beautiful master -- wonderful bathrooms with great showers. Peaceful, quiet and private. The only other comment is that there is a problem with the parrots who are roosting in the palm trees in the yard. They are colorful and entertaining -- but the bulkhead was covered with their droppings -- as well as the yard where our 15 month old granddaughter played. It would be good to get this problem addressed. Having said that, we have already booked this home for next year and can’t wait to come back.
Leslie & Tony says
when listing a residence as superior deluxe, premium…whatever the exact term you use, I think it is deceptive to NOT tell renters the home has no air conditioning. the actual house itself was fabulous however, due to literally NO AIR in the house for our first three days, we had to check into a hotel to sleep after the first night…it was unbearable…we were supposed to get married at the house and literally cancelled the ceremony due to how uncomfortable we were. Nothing like non sleeping for a night or two to ruin a vacation / wedding. VERY upset about the home having NO air conditioning…when renting a superior deluxe property (highest rated) we should not have to as this question…. we feel your company should notify the company about the lack of amenities. we did not have to ask if there were toilets or running water…it was assumed. we also incorrectly assumed that the highest rated house you offered would be fully equipped with basic amenities that a one star hotel offers. all we got was…”sorry, guess those trade winds are not blowing today”…. the home was literally perfect except we could not enjoy one second of it due to how stifling hot it was. a total disappointment!!
Aloha Leslie & Tony, I am very sorry for any confusion. AC is not a standard amenity on rental homes and condos in Hawaii. When it is available, we do highlight it and price accordingly. We completely understand the heat and humidity and are very sorry it ruined your plans.
Robert R. says
Keep up your good work! Bravo!!
Your service (from start to finish) was outstanding! Natalie is special! She took care of us just as though we were personal guests in her own home. She is an outstanding asset for your company. Cordial, attentive, customer-first service!
Angela C. says
The cost of the rental property was very high compared to other homes close by.
We loved the house but realized that it was very expensive comparatively.
Debbie L. S. says
Had a great trip. Loved the house
Everyone was helpful
Really like location and property overall!
Premier property listing and overall a high level of service.
Quality Property and Friendly/Responsive Staff
Natalie was our agent who checked us in and came to make sure everything was in good order. She was very friendly, kind and thoughtful and even returned with a bottle of sparkling wine as we were celebrating joint wedding anniversaries. Great experience. Already rebooked for a week next year in the same property based on this experience. Thank you.
Kathy S. says
Warm aloha spirit.
The house -- both design and location -- is awesome. We really like our island host Mike Baez. We think you are terrific. What I really appreciate is that the photos of the house and property do not exaggerate how wonderful it is. They don’t mislead about size or anything else. We are coming back next year, same houese -- Hale Naiai. Get more properties up north, as we love the Haena/Hanalei area. For now, we are also repeating wtih Napali Properties for a house up north before we come to you.
Cassy L. says
It was super easy and exactly as stated as it would be. The property was clearly stated where it was act. No surprises ! The dishwasher does not wash the dishes very well. Several times we had to hand wash. Also, it sometimes starts and stops.
Mahalo Cassy for your review and note on the dishwasher. We will get it looked at immediately. We look forward to hosting you again soon. ALoha
Renato M. says
We are returning guest and usual stay at Lani Kai. The ease of making the reservation and check in and out is what we like most. The people are nice and friendly too. We recommended Marie and Eric Andel and they rented one of your properties on the golf course during our stay in Hale Naia. The home is beautiful and perfect for the cooler months, but we would defintely have issues with this house in the summer. It needs some form of air conditioning.
Mahalo Renato for being a loyal repeat guest and for your referral. We will pass on your note about AC to the owner. We look forward to hosting you and/or your friends again soon.
Angela J says
The absolute best part of our trip to Kauai!!
This is our second stay at Hale Naia -- we were married at this property in February of 2011. After our first stay, we knew we had to come back. Although this house has enough room for two couples, or a family, we absolutely LOVED splurging and having the whole place to ourselves. The house has everything you could possibly want or need, a beautiful kitchen, a master bedroom with the sound of crashing waves and rustling palm trees, and all the “extras” that made it so wonderful -- fluffy towels, huge umbrella for the yard (I need shade!), things like extra bug spray and fresh coffee. Very clean and well appointed amenities. We have stayed at the Grand Hyatt in Poipu a few times, and while that is a beautiful hotel, there is something so nice about having your own space, privacy, and quiet. Plus being able to stock up at Costco for meals and adult beverages makes for a more economical option. We loved going for walks in the neighborhood along the ocean every morning, snorkeling right off the house in the afternoons, and relaxing with a glass of wine to enjoy the sunset and BBQ fish for dinner. We will be back a third time for sure! Also, the Parrish Collection is very helpful -- it’s like having your own private travel agent/concierge.
Angela * Steven says
The location! Amazing. And very clean and well kept.
Ipod sound system was not working -- not a big deal, just something we would have liked to use!
Greg And Mary Ann says
Exceptional Proximity to Water
Parrish Website was easiest to use and property selection was excellent. Also our previous experience with Parrish was a positive one.
Marc B. says
Amazing location of home.
Air conditioning at least in the master bedroom would be great. I realize we were there during a hot streak but it was difficult to sleep with the heat. I mentioned the safe to Mike during a phone conversation but I told him not to worry about it until after we left.
Andrea S. says
We have been renting homes in Kauai for over 17 years and can truly say that our experience with Parrish was outstanding! Thank you for everything!
Mike Baez, very attentive to all of our needs, did an excellent job. Great remodel and upgrades/amenities. Have rented from Garden Island Rentals many times over the years. Our experience with Parrish is far superior.
San Luis Obispo says
Your very own oasis in Kauai
Fabulous place right on the water. Walk down the stairs to your own sandy beach to see the turtles play. A great place for the two of you or a family. We stayed with our son so we each had our own bathroom and bedroom. We would definitely stay there again. The islands have been a vacation spot for 15 years. Everyone was super helpful and very professional.
Go to sleep hearing the crash of the waves and the ocean breeze. Wake up to the sounds of the ocean and a beautiful panoramic view of paradise. Use PARADISE in every sentence!! truly undersold the beauty of this house/island. If you couldn’t be happy in this house on this island -- you couldn’t be happy anywhere. 20th anniversary -- we were determined to visit Hawaii, by now, when we came across your web site and this house, we HAD to to stay here. Simply amazing -- the island and the house. This is absolutely the first vacation we have had in 20 years where we weren’t ready to go home. We could stay here forever.
Our island hostess met us at the house with a pitcher of Mai Tai’s. What a welcome! It’s a beautiful vacation home and with the snow we are getting in South Bend, Indiana, I wish we were there! I would highly recommend this home to others seeking a quiet location for a very wonderful vacation.
Frankly, the best vacation my wife and I have ever had -- solely due to the fantastic house. Wonderful location. We really liked that only a sliver of beach was behind the home, as it kept the riffraff away for the most part. As such, was very private from neighbors due to nice shrubbery. Could walk down the stairs to the beach from the private beach entry when wanted. Fun to watch the waves crash against the beach wall during high tide, but then be able to walk on the beach most of the time. House was modern, up to date and what one expects from a high-end rental. Fully stocked, including surf boards and bicycles. Nice kitchen. Truly first class. Master suite is very nice. Views are panoramic. Honestly, I hesitate to give this review as I don’t want others to take any more available time slots. The only thing the home lacks is a pool/hot tub. The worst thing was the groady barbecue. Needs to be cleaned and a couple of the burners fixed -- probably easier to buy a new one. I’m not easily impressed, but this house exceeded expectations. Will return as often as possible…
The amenities of this house exceeded expectations
We have traveled to Kauai numerous times in the past and by far this home was the best. The completely stocked kitchen (including spices for cooking and paper products such as plastic and foil for wrapping up left overs), the gas grill and utensils, snorkeling equipment and bikes in the garage, sound system, books, everything you could possibility include for a wonderful home away from home. And the location on the water with the secluded yard for relaxing made our stay perfect.
The Hale Naia was way above and beyond our expectation! The house was gorgeous and stocked with everything you could need. The view of the back laini was amazing and the sunset the sunset stunning. My husband snorkeled right our the backdoor and saw sea turtles, beautiful fish and a seal even surprised him for a swim one day. We watched whales swim by and local fisherman fishing with their nets right behind the house as well. It is the perfect place to either relax at the house or take plenty of adventures. We will definitely go back and stay at the Hale Naia
A Wonderful Place To Be
We enjoyed every moment we spent at Hale Naia. It was a beautiful place to come home to after fun filled days exploring the island. The location was perfect for us and the home was equipped with everything we needed and more. We really enjoyed the backyard area where we spent our mornings having coffee, our evenings sipping wine watching the spectacular sunsets and after dark gazing at the gorgeous night sky. We so appreciate the time we spent there and look forward to going back. Maholo to the owners of the property and to the great folks at The Parrish Collection Kauai in Poipu.
One of the most beautiful spots on Kauai.
This home was absolutely beautiful and located on the most spectacular ocean front on Poipu. The snorkeling right outside the back door was great. The views from this home were fantastic. We had a great time and wished we could have stayed longer. Keiko’s restaurant and The Beach House were our favorites as well as a rafting tour of the Napali Coast and a trip to Hanalei Bay.
We had a great stay in Kauai, at Hale Naia, we rented this house for one week and got married in the back yard overlooking the ocean. It was beautiful! The house had all the amentities I could have asked for, all my family and friends really enjoyed themselves lounging around the house and yard. The outdoor shower was one of my favorites! My Jaw was dropped the first time we walked in, it was just so amazing! Thanks to the parrish collection for all their help, contacts, and really their hospitality will defienetly try to rent from them again!
Seattle WA says
This was our first time visiting Kauai and spent 9 wonderful days in this house. We loved it! The location, the setting, the interior and house amenities were fabulous. We had a great time using the kitchen and preparing our own meals if we wanted to. This house was centrally located on the Island and whenever we returned to the house we wondered why we ever left! For easy snorkling experience we could go to the beach in front of the house! This is truly a paradise! We would love to come back again!
Pure Hawaiian Delight
Our stay at Hale Naia was better than I had imagined. The house is nicer than the photos online. It is spanking clean, new, modern and right on the beach. The upstairs bedroom is large, spacious and the view is panoramic. It even has an office space in case you need to check email. We couldn’t have enjoyed ourselves more and one week was not enough. I would definitely rent this home again--beautiful!
Perfect Vacation Home
My wife and I brought my parents to Kauai for their 50th wedding anniversary. When we walked through the front door of Hale Naia it was even more spectacular than we could have imagined. The house is gorgeous and had everything we could have needed for our stay. We will be back!
This is absolutely the most beautiful home and location on Kauai. We rented this home for my 50th birthday and it surpassed our expectations. This home has eveything you need and more. My family will never forget this trip nor will I. Beaches close by, surfers, sunsets what more could you ask for. The Parrish collection helped us with all our activites and made everything so easy. This home provides everything a family would need. We cooked in the most fabulous kitchen and ate our meals on the lanai. The views were unbelievable. The neighborhood was very quiet. We found nothing wrong with this property and our stay with the Parrish Collection.
Great Luxury home!
we very much enjoyed our stay at Hale Naia in Poipu. The house with the beautiful interieur (great style) is well located in Poipu, and offers spectacular views and some nice visitors in the evening (see turtles). It is a high quality house with everything available you need to feel at home. From kitchen equipment, music dolby sourround to beach towels. The access to the beach is great. You hardly want to go out in order to enjoy more of the property. WE very much recommend the Hale Naia, which gives you privacy and at the same time quick access to interesting places on the Island. We would like to come back again (we are from Europe) and will defenitely book that property again!
Great vacation house for families with young kids.
We stayed at Hale Naia for a week in July, and we had the best vacation ever. We have two young boys, 2 and 6, so we preferred to stay at a house that has a full kitchen. The house had all the amenities that made our stay here very comfortable. Not only was the house comfortable, but it was also very luxurious. My husband who wants only the best was very satisfied with every single aspect of the house. Being a few steps away from the “private” beach was just awesome and so convenient. The island of Kauai was so beautiful and laid back. We have been to Maui before, and we thought it was way too busy. Staying here Hale Naia in Kauai, we found everything we wanted from Hawaiian vacation. We will be back.
This is the second property managed by the Parrish Collection that we have rented and it did not disappoint us. From the minute we walked in the front door, we knew that we were in for a treat. You could see right out the back doors to the ocean in all its splendor. The sound of the crashing waves put us to sleep at night and woke us in the mornings…..there was a wonderful beach just a few steps away and we fished right in front of the house. We spend two glorius weeks there and certainly would rent it again and again. The island of Kauai is our personal heaven and this house just added to our enjoyment of this wonderful place.